Why can't I see my review?

1. 1Go to My profile.
2. 2Find the review under My reviews. You can filter by Public, Being checked and Held back.
3. 3Look at the label on the review.

• Public: Everyone can see it on the company's profile. Choose See on the profile to go straight to it.
• Being checked: We check it automatically. It usually takes a few minutes.
• Held back: It breaks one of our rules. You can edit it or appeal the decision.
• Removed: It has been removed because it breaks the guidelines. You can appeal the decision.

If we hold back or remove a review, you get an email and a notification with the reason and the rule we believe has been broken. Under My profile you can see the decision, the case number and the appeal deadline next to the review.

• Choose Edit and resubmit if you can fix what the decision is about, e.g. remove a name. Then we check the review again.
• Choose Appeal the decision if you believe the review doesn't break the rules.

Read more in My review has been removed. What do I do?

• Wait a few minutes and reload the company's page.
• Sort by Newest, choose Reset filters, and choose All languages.
• Check that you're looking at the right company. The website is shown next to the name.

Check that you're logged in with the same email you used when you wrote the review. If you've deleted the review, it's no longer on the list. If you still can't find it, contact us.