Delete your account

1. 1Log in and go to My profile.
2. 2Choose the Settings tab.
3. 3Go down to Delete account and choose Delete my account.
4. 4Type DELETE in the field to confirm.
5. 5Choose Delete account permanently.

You now see Your account has been deleted.

• Your reviews are removed from the companies' profiles and no longer count towards the SaysScore.
• The companies' replies to your reviews and your photos are deleted.
• Your helpful votes are removed, and the companies you follow are forgotten.
• Your name, your email and your country are deleted from the account.
• You're logged out on all devices.

We must be able to document decisions from moderators and appeals against them under the EU Digital Services Act. They're kept, but are no longer linked to your name or your email. Reports you've made also remain, but without us being able to see that they were yours.

You don't need to delete the whole account. Under My profile you can choose Delete next to the review you want to remove.

• The button can't be selected: Check that you've typed DELETE exactly.
• You're the only owner of a business account. Then the account can't be deleted yet, because the company would otherwise be left without an owner. Make someone else in the team owner in the dashboard, and try again.

If that doesn't help, contact us.